Example:
Image shows customers and customer groups on sigma dashboard
Customers
A customer is one person or one business record you run CDD on. Use customer records to:- View identity and profile data
- Run CDD for one entity
- Review risk and verification outcomes
- Track request history over time
Customer Groups
A customer group is a set of customers of the same type (individual or corporate). Use customer groups to:- Organize records in batches
- Run CDD for multiple customers
- Track execution progress for grouped runs
How to Add a Customer
- Open Customers in Sigma App.
- Click Add Customer.
- Choose one method:
- Add Customer for single entry
- Import customers from file for bulk upload
- Share via API for external integration
- Complete the selected flow and submit.
How to Create a Customer Group
- Open Customers and switch to Customer Groups.
- Click Create group.
- Enter group details and save.
In Simple Terms
- Use Customers for single-record CDD operations.
- Use Customer Groups for batch operations.
Reports
Generate compliance-ready CDD reports for customers.
Getting Started
Follow the full setup and operations flow.