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How Billing Works

Sigma uses a pay-per-request model with a centralised company wallet. You fund the wallet in advance, and Sigma deducts the cost of each successful API request automatically. You are only charged when a request is successfully processed. Failed requests due to invalid authentication or malformed payloads do not consume wallet balance. Centralised wallet: A single wallet covers all your applications and all Sigma products. You do not need separate accounts or balances for Transaction Monitoring, AML, CDD, and Reporting. One top-up funds everything.

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How to Fund Your Wallet

  1. Log in to Sigma
  2. Click My Account → Billing
  3. Click Fund Wallet
  4. Enter the amount you want to add
  5. Add a card and complete payment securely
  6. Your updated balance appears immediately on the Billing Overview page

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Monitoring Your Usage

The Billing Overview page shows:
  • Current balance: how much credit remains in your wallet
  • Plan details: your current plan and expiration date
  • Billing history: a log of all top-ups and deductions
  • Request transactions: a breakdown of API usage by product and date
Review your usage regularly to ensure you have sufficient balance, especially before high-volume periods or before running bulk operations like batch CDD runs or bulk AML searches.

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Keeping Your Wallet Funded

Running out of wallet balance will cause API requests to fail. To avoid disruption:
  • Top up your wallet before it runs low. There is no automatic recharge.
  • Monitor the billing dashboard after large batch operations
  • Consider maintaining a minimum buffer based on your average daily API volume

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Pricing

Pricing is based on the volume and type of API requests. For detailed pricing information, contact the sales team. Contact Sales →